At Glory Walls, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines how we process, ship, and deliver your orders within Pakistan. By placing an order with us, you agree to the terms described below.
Shipping Coverage
We currently offer shipping across all cities in Pakistan. No matter where you are located, we aim to ensure that your order reaches you safely and efficiently through our trusted delivery partners.
Order Processing Time
All orders are processed within 1 to 2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day. Once your order is processed, it is handed over to our courier partner for delivery.
Delivery Time
Our estimated delivery time is between 5 to 7 working days, depending on your location. While we strive to meet these timelines, delivery may sometimes be delayed due to factors beyond our control, such as weather conditions, public holidays, or courier issues.
Shipping Charges
We charge a flat shipping fee of Rs. 250 on all orders. However, we offer free shipping on orders above Rs. 3,000. The applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
Order Tracking
Once your order is shipped, you may receive a tracking number via email or SMS, allowing you to monitor the status of your delivery. Tracking updates may take some time to appear depending on the courier service.
Failed Deliveries
If a delivery attempt is unsuccessful due to incorrect address, unavailability of the recipient, or other reasons, the courier may attempt redelivery. In some cases, the order may be returned to us, and additional shipping charges may apply for re-dispatch.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at the time of order placement. Glory Walls will not be responsible for delays or losses caused by incorrect or incomplete addresses.
Delays and Exceptions
While we aim to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances such as natural disasters, strikes, or logistical disruptions. In such cases, we will do our best to keep you informed and ensure your order is delivered as soon as possible.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us immediately. We will coordinate with the courier service to investigate the issue and provide a suitable resolution, which may include a replacement or refund where applicable.
Changes to Shipping Policy
Glory Walls reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions regarding shipping or delivery, you can contact us at glorywalls01@gmail.com or call us at +92 301 1974502. Our team is always ready to assist you.